Terms of service
Nianly Jewels – Terms of Service
Last Updated: June 2026
Welcome to Nianly Jewels. By accessing, browsing, or purchasing from Nianly Jewels, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By placing an order with Nianly Jewels, you confirm that you have read, understood, and agreed to these Terms of Service, along with our Return, Exchange & Refund Policy.
2. Product Information
- We strive to display our products as accurately as possible. However, slight variations in color, size, finish, or appearance may occur due to lighting, photography, screen settings, and handcrafted production processes.
- Product descriptions, prices, and availability are subject to change without prior notice.
3. Orders & Payments
- All orders are subject to acceptance and availability.
- Nianly Jewels reserves the right to cancel or refuse any order for any reason, including pricing errors, suspected fraud, or product unavailability.
- Full payment must be received before an order is processed and shipped.
4. Shipping & Delivery
- Delivery timelines provided are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
- Nianly Jewels is not responsible for delays caused by third-party shipping carriers once the order has been dispatched.
5. Returns, Exchanges & Refunds
- Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy.
- Customers must retain proof of purchase and comply with all return requirements, including the submission of an unboxing video where applicable.
6. Product Care
- Jewelry should be handled and stored carefully to maintain its appearance and longevity.
- Damage caused by misuse, improper care, accidents, exposure to chemicals, water, perfumes, or normal wear and tear is not covered under any return or replacement policy.
7. Intellectual Property
- All content on Nianly Jewels, including logos, product images, designs, graphics, text, and branding, is the property of Nianly Jewels and may not be copied, reproduced, distributed, or used without prior written permission.
8. Limitation of Liability
- Nianly Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
- Our maximum liability shall not exceed the amount paid by the customer for the purchased product.
9. User Conduct
Customers agree not to:
- Provide false or misleading information.
- Use our services for unlawful purposes.
- Engage in fraudulent transactions or payment disputes without valid grounds.
10. Privacy
Any personal information provided to Nianly Jewels will be used solely for order processing, customer support, and business operations. We do not sell or share customer information with third parties except where necessary to fulfill orders or comply with legal obligations.
11. Modifications
Nianly Jewels reserves the right to modify these Terms of Service at any time without prior notice. Continued use of our services following any updates constitutes acceptance of the revised terms.
12. Contact Us
For questions regarding these Terms of Service, please contact Nianly Jewels through our official customer support channels.
By purchasing from Nianly Jewels, you acknowledge and agree to these Terms of Service. 💎✨